Frequently Asked Questions

& Installation info

FAQs

Which size machine do I choose?

We have multiple size machines for every application, from a small under-counter for your backyard Tiki Bar to a full size machine for multi-family living or those constant 5am fishing trips. Work with us to ensure you’ll never run out of on-demand ice!

Looking for more than just square ice?

We offer nugget (chewable), flake (think fish displays), and even gourmet "top hat" ice for your fancy cocktails!

Worried about breakdowns?

All of our machines come with warranties, and for any repairs, we have local specialists on call for cleaning, maintenance, and winterization.

Installation is a breeze!

DIY installation is possible, but we also offer installation services through our partner network. Just let us know if you'd prefer a professional setup! Either way, you will need a few things: a standard outlet, water line, and drain (most machines only drain meltwater).

Where to put your ice machine

Our commercial-grade machines generate heat (think strong refrigerator) and make noise when dropping ice. Garages or exterior walls are ideal for drainage and sound insulation.

Free Deliveries

and Free Consultations